Guide to activating your eSIM on android

Ready to unlock the potential of eSIM on your Android phone? Here's a step-by-step guide to get you started.

Before we begin:

  • Double-check your device: Make sure your phone supports eSIM technology.
  • Stay connected: A stable Wi-Fi connection will ensure a smooth installation process.
  • Need Help? If you encounter any difficulties or have questions, don't hesitate to reach out to our support team.

Adding your eSIM:

  1. Head to Settings: Locate the Settings app on your device.
  2. Network Connection: Navigate to the "Network & Internet" section.
  3. Adding a Mobile Plan: Look for the "+" icon next to "Mobile Network" and tap it.
  4. No SIM Card? No Problem! When prompted "Don't have a SIM Card?" tap "Next" to proceed.
  5. Scan the eSIM QR Code: Use your camera app to scan the QR code provided in the Bikago Mobile email with the subject "Your eSIM order #".

Specific Device Instructions:

Google Pixel:

  1. Follow steps 1-3 above.
  2. Instead of scanning the QR code, choose "Download a SIM instead" and tap "Next".
  3. Point your camera at the QR code or select a screenshot from your gallery.
  4. Once scanned, proceed to activate your eSIM.

Samsung Galaxy:

  1. Follow steps 1-3 above.
  2. Within "SIM Card Manager", tap on "Add Mobile Plan".
  3. Choose "Scan Carrier QR Code" and use your camera or gallery to scan the provided code.

Alternative Method: Manual Entry

If scanning the QR code doesn't work, you can enter the eSIM details manually. The information you'll need (SM-DP+ Address & Activation Code) can be found in the attached PDF file from your order confirmation email.

  1. Go back to Settings and navigate to "Network & Internet".
  2. Tap the "+" icon next to "Mobile Network".
  3. When prompted "Don't have a SIM Card?", choose "Enter Code Manually".
  4. Carefully enter the SM-DP+ Address and Activation Code provided.
  5. Remember to enable mobile data! Once you're connected, consider disabling your primary SIM card to avoid unnecessary roaming charges.

For Specific Device Instructions (Manual Entry): Google Pixel:

  1. Follow steps 1-3 for adding a mobile plan (as mentioned earlier).
  2. Choose "Need help?" and then select "Enter Data Manually".
  3. Enter the SM-DP+ Address and Activation Code here.

Samsung Galaxy:

  1. Follow steps 1-3 for adding a mobile plan.
  2. Within "Scan Carrier QR Code", tap on "Enter Code Instead".
  3. Enter the SM-DP+ Address and Activation Code provided.
  4. Confirm by tapping "Confirm".

Congratulations! You've successfully activated your eSIM and are now ready to experience the convenience of dual mobile plans on your Android device.

Vérifier la compatibilité de votre téléphone.

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Laurent Duprey

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